How Can we be of assistance?

DDZ is online marketplace for listing and booking spaces for short-term meetings, offices, workshops, trainings and events! We connect professionals and business looking for flexible and on-demand workspace to amazing properties.

We solve the lack of transparency and accessibility in the office and meeting space market by allowing anyone to quickly and easily book venues online.

We list a variety of unique spaces e.g. Meeting Rooms, Office Spaces, Workshop or Training Rooms, Photography Studios and Event Spaces.

If you don't have a Duan Duan Zu account yet, simply click on Sign I and complete the registration process. You can register using an email, and phone number or through our WeChat Mini Program.

Yes, we verify all user accounts via WeChat/SMS or Email depending on how you registered. User privacy and security are important so you must be registered user.

After you make a booking, you can share information with the host through our messaging system. However, to help us maintain all safeguards and support your booking, we encourage you to keep your correspondence on the Duan Duan Zu messaging system.

We encourage all space managers and potential users to complete reservations through our website before personally meeting to ensure their safety and privacy.

Our space managers are usaully responsive and will respond within a few hours. If for some reason you do not receive any response, please contact us and we will contact the host on your behalf.

To cancel your booking, simply login to your dashboard and under the “My Bookings” tab you will see the list of booking you made. Click into the booking and you will see the “Cancel” button. Please be aware this action cannot be undone and you may incur a cancellation fee. Please check the space cancellation policy.

Absolutely nothing, its Free!

You can submit a listing request in the "List Your Space" section. We will review your space and get in touch with you asap.

As a host, you will be notified via email/SMS that a booking has been made. Then login to your dashboard to see the your listings. If you “Accept” the booking you can then begin to communicate with your guest via our messaging platform.

Guest will only see your listing address after the booking is confirmed. We only show the approximate location of your listing in public search results.

We will usually issue a payment approximately 7 days after the booking has been completed and the event has ended. The time it takes to make a payment depends on how you collect it.

You are charged when you submit a booking request. If the Host does not accept your booking for any reason we will issue you a full refund. Once your booking is accepted please review the cancellation policy.

Whether the booking is two days or two months away, we hold the payment for 7 days after your event before giving it to the host. This hold gives both parties time to make sure that everything is as expected.

We support common domestic Chinese payment methods

Request process
To request a fapiao, send us an email with: